We’ve all encountered people who say less but what they say matters more; people who know how to use silence to dominate an exchange. So having influence means more than just doing all the talking; it’s about taking charge and understanding the roles that positional power, emotion, expertise, and nonverbal signals play. These four aspects of influence are essential to master if you want to succeed as a leader.
Read more on Power and influence or related topics Leadership and Business communication
Nick Morgan is a speaker, coach, and the president and founder of Public Words, a Boston-based communications consulting firm. He is the author of Can You Hear Me? How to Connect with People in a Virtual World.
Read more on Power and influence or related topics Leadership and Business communication
